Refund Policy – TopServic

À TopServic, we strive to provide an exceptional experience for our customers. To ensure your satisfaction, we offer a transparent and straightforward refund policy, along with a 14-day free trial period.

1. Free Trial Period

  • All new customers are eligible for a 14-day free trial period to explore our services without any commitment.
  • During this trial, you can access all available features to evaluate if our service meets your needs.
  • If you are not satisfied during the trial period, you can cancel your account without any charges.

2. Refund Policy

A. Eligibility for Refunds

  • Customers are eligible to request a refund if the request is made within [number of days] of the paid subscription date.
  • Refund requests made after the specified period will not be accepted.

B. Terms and Conditions

  • Refund requests must be reasonably justified (e.g., the service did not meet its described functionality).
  • Refunds will be issued using the original payment method.

C. Non-Refundable Charges

  • Any services or add-ons used beyond the trial period.
  • Transaction fees or applicable taxes (if any).

3. Steps to Request a Refund

  1. Contact our customer support team via:
    • E-mail: info@topservic.net
    • Phone: +447752543309
  2. Provide your account details and the reason for your refund request.
  3. Your request will be reviewed within [number of days] business days, and you will be notified of the outcome.

4. Our Rights

We reserve the right to decline any refund request if:

  • It violates our terms of use.
  • There is evidence of misuse of the service.

By signing up for or using our services, you agree to this refund policy.